AI Bot Malaysia.
Let AI answer your customers.
AIBot is the easiest AI helper for Malaysian SMEs. It answers customers on your website, WhatsApp and Telegram — in BM, English or Chinese — captures leads, and tells you what customers actually ask.
AIBot Live Demo
● Online — AI-powered
The AI Business Hub for Malaysian SMEs
Four jobs. One helper.
Most businesses need help with the same four things: answering customers, capturing leads, creating content, and understanding what's working. AIBot does all four — for less than the cost of one part-time staff.
Engage
Answers every customer, on every channel, 24/7.
When a customer messages you on WhatsApp, Telegram, or your website, AIBot replies in seconds. In BM, English, or 华文. Even at 2am. Even on public holidays. You never miss a customer again.
- Replies instantly — no more "we'll get back to you"
- Speaks BM, English, 华文 — switches automatically
- Works on WhatsApp, Telegram, and your website
Capture
Turns chats into leads — automatically.
Every conversation, AIBot quietly collects the customer’s name, email, phone, and what they want. Hot leads get flagged. Follow-ups get scheduled. Everything lands in your dashboard — and your inbox.
- Collects name, email, phone — no forms needed
- Scores each lead: cold, warm, or hot
- Sends leads straight to your phone and dashboard
Create
Writes, quotes, and follows up — for you.
AIBot isn’t just a chatbot. It drafts quotations, writes Facebook posts, generates WhatsApp broadcasts, makes PDF brochures — all in your brand voice, all in BM, English, or 华文. Your marketing team, on call.
- Drafts quotes, emails, and social posts automatically
- Makes PDF brochures and price lists from your files
- Writes in BM, English, 华文 — your choice
Insights
Shows you what’s working — and what’s not.
Every Monday, AIBot emails you a plain-English summary: how many chats, how many leads, what customers asked most, where you’re losing them. No spreadsheets. No dashboards to learn. Just clear, actionable insight.
- Weekly email: chats, leads, top questions, suggestions
- Dashboard: trends, funnel, response time, CSAT
- Flags anomalies — "leads dropped 40% this week"
That's the AI Business Hub. One platform. Four jobs. Built for Malaysian SMEs.
Try it freeEverything you need to never miss a customer
Your AI helper — ready in 5 minutes
No coding. No IT guy. Just paste one line of code. AIBot does the rest — answers customers, captures leads, and talks in BM, English, and 华文.
1-line install
Paste one script tag before </body>. Works on WordPress, Shopify, Webflow, or any HTML site — no plugin needed.
Captures leads for you
Asks visitors for their name, email, and phone before they chat. Every lead lands in your dashboard — and your inbox.
Speaks your language
Bahasa Malaysia, Manglish, English, 华文 — switches automatically. Your customer chats in whatever feels natural.
Bring your own AI key
Got your own OpenAI, Anthropic, DeepSeek, or Google key? Plug it in. Your model, your cost, your data.
Learns your business
Upload your catalogue, price list, or FAQ (PDF or DOCX). AIBot answers customers straight from your own files.
Does real tasks
Not just chatting — AIBot can search the web, calculate quotes, convert currencies, check weather, and more.
Works 24/7
Replies at 2am, on weekends, on public holidays. Your business never closes — even when you're asleep.
Shows you what's working
See every lead, track how many converted, export to CSV. Know which pages and widgets bring in customers.
Built for your business
Ready-made for your industry
Pick your industry and AIBot already knows how to help. No setup needed.
Beauty & Wellness
Product FAQ, booking enquiries, package recommendations, promotion alerts.
Property & Renovation
Lead qualification, budget range, location search, project matching, viewing bookings.
E-commerce & Catalogue
Product matching, price FAQ, delivery enquiries, stock checks, WhatsApp handoff.
Get going in 3 steps
Try the live demo
Chat with AIBot right here on this page. See how it answers, search the web, or convert currency.
Make it yours
Pick a name, a greeting, and a voice for your bot. Bring your own AI key, or use ours free.
Add it to your site
Copy one line of code. Paste it on your website. Your bot is live — answering in BM, English, and 华文, 24/7.
Skills that do real work
Your bot isn't just chat
It can take action for your customers — search, calculate, convert, remember. Built in.
Searches the web
Real-time answers, prices, and news
Reads your website
Keeps answers fresh automatically
Calculates pricing
Quotes, quantities, discounts, estimates
Currency converter
MYR, USD, SGD, CNY — live rates
Checks the weather
Current conditions anywhere
Checks stock & status
Connects to your APIs for live data
Remembers details
Knows your business and customers
Reads your files
Answers from your catalogue and FAQ
Your AI team — sales, support, marketing, ops
Hire an AI team for the price of one software subscription
A typical SME can't afford a full-time sales coordinator, customer service rep, social media manager, and operations assistant. With AIBot, you get all four — for RM199/month. They never sleep, never take leave, and always answer in BM, English, or 华文.
AIBot Sales
AI Sales AgentReplies to leads in under 60 seconds — and follows up automatically.
- Drafts quotations from your price list
- Answers "how much?", "got discount?", "what's included?"
- Escalates hot leads to your phone instantly
- Schedules follow-up reminders so no lead goes cold
AIBot Support
AI Support AgentHandles the repetitive questions so you can focus on the hard ones.
- Answers FAQs — shipping, returns, hours, location
- Handles complaints with empathy, in BM/English/华文
- Routes complex issues to a human with full context
- Logs every conversation for your records
AIBot Marketing
AI Marketing AgentWrites your social posts, WhatsApp broadcasts, and promos — in 3 languages.
- Facebook & Instagram captions (BM, English, 华文)
- WhatsApp broadcast templates for promotions
- Blog/article drafts from your product knowledge
- Promotional copy for festive seasons — Raya, CNY, Deepavali
AIBot Ops
AI Operations AgentHandles the "is this in stock?" and "can I book Tuesday?" questions.
- Checks stock levels from your Google Sheet
- Handles appointment and viewing bookings
- Answers "where's my order?" with live status
- Connects to your APIs for real-time data
Each agent comes pre-configured for Malaysian SMEs — they understand BM, Manglish, English, and 华文 out of the box. Pick the ones you need, or get all four with the SME Growth plan.
Works with what you already use
No new tools to learn
AIBot plugs into the apps your business already runs on. WhatsApp, your website, your files — all connected in minutes.
Chat with customers
Wherever they message you, AIBot answers.
Reply customers automatically, 24/7
Telegram
Run bots, send leads to your phone
Website Widget
One line of code — works on any site
Reads your files
Connect your knowledge — AIBot learns it.
Google Drive
AIBot reads your catalogues & price lists
Google Sheets
Live stock, pricing, bookings from a sheet
Notion
Sync your SOPs, FAQs, and docs
Airtable
Connect product catalogs and CRM
Works on your website
Any platform. One line of code.
WordPress
Add AIBot to any WP site — no plugin
Shopify
Help shoppers find products & checkout
Webflow
Embed on Webflow in seconds
Meta
Facebook & Instagram messaging
Takes payments
Local Malaysian gateways + global.
Stripe
Take payments and subscriptions
Xendit
Malaysian payment gateway — FPX & e-wallets
Google Pay
Local + international card payments
Connects to anything
API, webhooks, and visual builders.
n8n
Build custom workflows visually
GitHub
Developer API & webhooks
Gmail
Build your own integration with our API
Need a custom integration? Talk to us
Trusted by Malaysian businesses
Example outcomes for Malaysian SMEs
Here's what AIBot can do for businesses like yours. Results vary by industry and setup.
"We replaced our live chat team with AIBot. It handles 70% of customer queries overnight — in BM and English. Lead capture alone saved us RM 8,000/month in admin costs."
Ahmad Farid
Operations Director, MegaMart Malaysia
"The BYO API feature is a game changer. We plugged in our own OpenAI key and the bot runs on GPT-4o for less than what we paid for a basic live chat service."
Sarah Chen
CTO, PrestigeMart
"Our customers love being able to chat in Bahasa Malaysia. The agentic tools mean the bot can calculate shipping costs and check stock in real-time — no human needed."
Rizal Hassan
E-Commerce Manager, Warisan Group
AI bot Malaysia — deep dive
What is an AI bot for business in Malaysia?
An AI bot is a software agent that chats with your customers automatically — answering questions, capturing leads, and performing real actions 24/7. AIBot is Malaysia's AI bot platform: it speaks Bahasa Malaysia, English, and 华文, is PDPA-compliant, and embeds on any website with one line of code.
Unlike a basic chatbot that only matches keywords, an AI bot understands intent and can act — searching the web, converting currencies, looking up SSM companies, calculating loans, and generating quotations in your brand voice. That is the difference between a widget that deflects messages and one that actually wins customers while you sleep.
AI bot vs basic chatbot vs RPA
| Capability | Basic chatbot | RPA scripts | AIBot (AI agent) |
|---|---|---|---|
| Understands natural questions | Keyword rules only | No conversation | Full LLM understanding, any phrasing |
| Takes real actions | Static replies | Fixed workflows | Search, calculate, quote, capture leads |
| Speaks your customer's language | Per-language setup | Not applicable | BM, English, 华文 — auto-detected |
| Setup effort | Weeks of flow-building | Developer project | 5 minutes, one line of code |
Built for every Malaysian industry
Manufacturing
AIBot answers production-plant questions around the clock — order status, delivery dates, warranty claims — and captures every enquiry into your pipeline, even across shifts and time zones.
Chain Retail
One AI bot serves every outlet. Customers ask about stock, promotions, and opening hours; the bot replies instantly on WhatsApp and your website, then routes hot leads to the right store manager.
Large Corporations & MNCs
Deploy branded AI personas per department or per market. Enterprise-grade controls — domain-locked embeds, audit logs, role-based staff access, and PDPA-compliant data handling from day one.
F&B and Outlets
Reservations, menu questions, catering quotes, and feedback — answered in BM, English, or 华文. The bot upsells set menus and captures bookings without adding counter load.
Professional Services
Law firms, accountants, and consultants use AIBot to pre-qualify clients: it explains services, collects matter details, and books consultations — so partners only talk to ready buyers.
Education & Training
Course enquiries, intake dates, fee structures, and HRDF-claimable training questions — answered instantly, with every prospective student captured as a lead for your counsellors.
How to add an AI bot to your website
Sign up and create your bot
Name it, pick a brand colour, and set the greeting — no technical setup required.
Add your business knowledge
Upload your product list, FAQ documents, or price list. The AI answers from YOUR content, not generic web text.
Paste one line of JavaScript
Copy the embed snippet into WordPress, Shopify, Webflow, or any HTML site. The widget appears in under 5 minutes.
Connect WhatsApp and go live
Link your WhatsApp Business number so the same AI answers on both channels. Leads land in your dashboard and inbox immediately.
PDPA-compliant by design
Malaysia's Personal Data Protection Act is built in: domain-locked embeds, encrypted conversations, and no third-party AI training on your data.
Truly local support
Built in Penang by AITG Sdn Bhd. Real Malaysian support hours, Malaysian payment methods, and a team that understands SME workflows.
Your data stays yours
Bring your own API key for full cost control, or use ours — either way your business knowledge never trains someone else's model.
Frequently asked questions
Everything Malaysian SMEs ask about putting an AI chatbot on their website.
What is an AI bot?+
An AI bot is software that uses artificial intelligence to chat with your customers automatically. In Malaysia, businesses embed AI bots on their websites to answer questions 24/7 in Bahasa Malaysia and English, capture leads, and support customers after hours. AIBot lets you launch one on your site in about five minutes.
How much does an AI bot cost in Malaysia?+
In Malaysia, AI chatbot pricing typically ranges from free plans to a few hundred ringgit per month. AIBot offers a Free plan at RM0 to get started, a Solo plan at RM19/month for growing businesses, and SME plans from RM99/month up to RM199/month as you scale — with higher tiers like Agentic Pro at RM399/month for advanced AI agent needs.
AI bot vs live chat — which is better for my business?+
Live chat needs a human online; an AI bot answers instantly at any hour. For most Malaysian SMEs the AI bot wins on cost and coverage — it handles routine questions 24/7 in Bahasa Malaysia and English, captures leads, and emails you the conversation when a human touch is needed.
What is AIBot?+
AIBot is a Malaysian AI chatbot platform built by AITG Sdn Bhd in Penang. It lets you embed a smart customer service chatbot on your business website in under 5 minutes — no coding required — built on the Teragrid AI platform with multi-model AI (OpenAI, Anthropic, DeepSeek, Google and more).
How do I add the AI bot to my website?+
Sign up at aibot.com.my, create a widget, and paste one line of JavaScript into your website. The chatbot appears immediately on any domain you specify — it works on WordPress, Shopify, Webflow, or plain HTML, with no plugin needed.
Does the AI bot understand Bahasa Malaysia?+
Yes. AIBot supports English and Bahasa Malaysia, including Manglish and natural code-switching. The AI automatically detects the language your visitor uses and replies in the same language, so one bot serves your whole Malaysian audience.
Can the AI bot capture leads from visitors?+
Yes. AIBot can prompt visitors to leave their name, email, and phone number before or during the chat. All leads are stored in your dashboard, trigger an email alert to your inbox, and can be exported as CSV.
Is my data secure? What about PDPA?+
Yes. All data is encrypted in transit and stored in a private database. AIBot is built with Malaysia’s Personal Data Protection Act 2010 (PDPA) in mind — no conversation data is used to train third-party AI models, and your leads and chat history stay private to your account.
Is AIBot suitable for small businesses and SMEs in Malaysia?+
Yes. AIBot is designed as a SME-friendly AI agent. The Free plan at RM0 lets you test it risk-free, while paid plans from RM19/month scale with your needs. Setup takes 5 minutes with no coding required.
Can AIBot work as an AI agent for my sales team?+
Yes. AIBot functions as an AI sales agent that qualifies leads, answers product questions, captures contact details, and routes hot prospects to your sales team automatically.
Does AIBot integrate with WhatsApp and Telegram?+
Yes. AIBot supports website, WhatsApp Business, and Telegram. You can run the same AI agent across all platforms for a consistent experience.
What makes AIBot different from other chatbots in Malaysia?+
AIBot is built in Malaysia by AITG Sdn Bhd, understands Bahasa Malaysia natively, is PDPA-compliant, and offers local support and Malaysian payment methods. Unlike foreign chatbot tools, AIBot is tailored for Malaysian SME workflows.
Can I customise the AI bot with my business knowledge?+
Yes. AIBot lets you upload your product catalog, FAQ documents, and business knowledge base. The AI uses your content to answer accurately, making it a true SME-friendly AI agent that understands YOUR business.
Start now
Never miss another customer.
Start free. No credit card. Live in 5 minutes. AIBot answers your customers in BM, English, and 华文 — day and night. Upgrade only when you grow.