Everything AIBot can do
The AI chatbot that actually gets Malaysian customers.
Bahasa Malaysia, English, Chinese, Manglish — AIBot handles it all. It searches the web, calculates loans, looks up SSM, captures leads, answers from your own documents, creates quotations, and connects to WhatsApp and Telegram. All from one line of code.
23 tools
Built-in agentic tools
24/7
Always-on coverage
5 providers
BYO API key (GPT, Claude, Gemini, DeepSeek, OpenRouter)
3 channels
Website, WhatsApp, Telegram
Multilingual — talks like your customers
Bahasa Malaysia, English, Chinese, Manglish. No setup needed — bot detects and follows.
BM, English & Chinese
Customer types in BM, English, or Chinese (Mandarin) — bot replies in the same language. Manglish like "can or not?" also understood. No toggle to configure.
BM-English translator
Built-in translation tool. Customer writes in BM, you get English summary. Or translate your product info to BM for local audience.
Remembers the full conversation
If a customer asked about a product 10 messages ago, the bot still knows. No repeating, no frustration.
Knows when to call a human
When the bot is not confident, it hands off to your team with the full chat attached — straight to your email. Customer never feels stuck.
Built for Malaysian business
Tools that understand how business works in Malaysia.
SSM company search
Customer asks "are you registered?" — bot can look up any Malaysian company via SSM (Suruhanjaya Syarikat Malaysia). Returns registration number and status.
Malaysian loan calculator
Home loan, car loan (hire purchase), personal loan. Uses Malaysian banking conventions — daily rest, monthly rest, flat rate. Shows monthly payment and total interest.
Public holidays tracker
Bot knows Malaysian public holidays by state. Customer asks "bila cuti?" — gets the right answer for Penang, Selangor, Johor, or nationwide.
Currency converter (MYR)
Customer asks "berapa dalam ringgit?" — bot converts USD, SGD, EUR, and 150+ currencies to MYR using live rates.
Agentic tools — does real work
Not just chat. The bot can search, calculate, write code, generate images, and create documents.
Live web search
Bot searches the internet in real-time. Customer asks about today's news, competitor prices, or weather — bot finds it instantly.
Calculator & code execution
Real math — quantity discounts, shipping estimates, bulk pricing. Python and JavaScript sandbox for anything complex.
AI image generation
Bot can generate product mockups, social media graphics, or concept images on demand. Customer describes what they want, bot creates it.
Document generation
Creates professional quotations, invoices, proposals, and reports as DOCX or PPTX. Can even match your existing document template.
Reads links, files & websites
Customer shares a URL, PDF, or document? Bot reads it and answers questions. Great for product specs, comparison sheets, or terms.
Background research tasks
Customer needs a deep dive? Bot runs a background research task, collects sources, and delivers a summary when done.
Brings you customers, not just chats
Every conversation is a lead. AIBot captures them automatically.
Captures name, email, phone
Built into the chat — no separate form. Customer finishes the chat, you get their contact in your dashboard.
Instant email alerts
The moment a hot lead finishes chatting, you get an email with their info, the conversation, and what they wanted. No dashboard-checking needed.
Spots serious buyers
When someone says "how much" or "I want to order", AIBot flags them as high-intent. Follow up with the ready buyers first.
Export & API
Download all leads as CSV, or push them to HubSpot, Zoho, or any system via REST API and webhooks. Your sales team gets leads their way.
Goes where your customers are
Website, WhatsApp, Telegram — all synced in one dashboard.
WhatsApp Business
Connect AIBot to your WhatsApp Business number. Same AI, same leads, same documents — on the app Malaysians use most. Send proactive messages too.
Telegram bot
Set up a Telegram bot in minutes. Good for B2B, communities, or customers who prefer Telegram over WhatsApp.
1-line website embed
One script tag before </body>. Works on WordPress, Shopify, Webflow, Wix, or any HTML site. Live in 5 minutes.
Everything in one place
Leads and conversations from website, WhatsApp, and Telegram all land in the same dashboard. One inbox to manage everything.
Your brand, your model, your rules
Make it yours. Bring your own API key. Stay in control.
Your colours, name & avatar
Set the bot name, avatar, and brand colour. Customers see your brand, not a third-party watermark. Different pages can have different greetings.
BYO API key — 5 providers
Bring your own key for OpenAI (GPT-4o), Anthropic (Claude Sonnet 5), DeepSeek V4, Google Gemini, or OpenRouter (200+ models). You control the model and the cost.
Multiple AI personas
Customer Support, Sales Advisor, BM Specialist, Writing Coach. Switch personality per widget or per channel.
Reads your documents
Upload price lists, FAQs, product catalogues (PDF, DOCX, TXT). Bot answers from YOUR stuff — not generic AI answers.
Domain-locked security
Your embed code only works on YOUR website. Nobody can copy it and run it elsewhere.
Admin & staff management
Manage multiple staff accounts, set roles, view audit logs. Built for teams, not just solo users.
Insights that actually help
See what customers ask, when they ask, and what converts.
Daily & hourly trends
See when your customers are most active. Staff up during peak hours, save costs during quiet times.
Top queries
Know what customers ask most. Spot gaps in your FAQ. Discover what products people are actually interested in.
Lead analytics
Track how many leads per week, conversion rates, and which channels (website vs WhatsApp) bring the most buyers.
Conversation history
Every conversation logged with timestamps, messages, and lead data. Search and filter by date, outcome, or persona.
Deploy in 3 steps
Try the demo
Log in to the demo and explore the dashboard — no commitment, see the full product before deciding.
Customise your widget
Set your bot name, brand colour, greeting, and pick an AI persona that fits your business voice.
Paste the code
Copy one <script> tag and paste it into your website's </body>. Your chatbot is live.
Built for every Malaysian business
From mamak stalls to professional firms — AIBot adapts to your industry.
E-commerce
Problem: Too many "where is my order?" messages
AIBot answers delivery status, return policies, and product FAQs around the clock — before the customer ever needs to chase you.
F&B / Restaurants
Problem: Staff overwhelmed with calls and DMs
Let AIBot handle operating hours, table reservations, menu queries, and allergy questions — freeing staff to focus on service.
Clinics & Healthcare
Problem: Reception team spends hours on appointment calls
AIBot collects patient name, contact, and preferred slot — then alerts the clinic to confirm. PDPA-compliant intake without phone queues.
Property & Real Estate
Problem: Leads go cold before agents follow up
AIBot qualifies budget, location preference, and timeline — and fires an instant alert to your agent the moment a hot prospect is identified.
Professional Services
Problem: Initial consultations eat into billable time
AIBot handles the intake — collecting case details, preferred dates, and contact info — so you start every call fully prepared.
Your industry?
AIBot adapts to any Malaysian business. Contact us and we'll show you how.
Get in touch →FAQ
Frequently asked questions
Everything you need to know before getting started.
Do I need to know coding to use AIBot?+
No. Setting up AIBot requires pasting one line of code into your website — nothing more. If your website is on WordPress, Shopify, or Webflow, there are step-by-step guides. If you can edit a page, you can install AIBot.
Which languages does AIBot support?+
AIBot is built for Malaysian communication. It understands and replies naturally in Bahasa Malaysia, English, Manglish, and code-switching (mixing BM and English in the same sentence). No language configuration is required.
How quickly can I have a chatbot on my website?+
Most users are live within 5 minutes. Create your account, customise the widget name and colour, then paste the embed code. The widget is live as soon as the page is saved.
Can I customise what the bot says and how it behaves?+
Yes. You set the bot name, brand colour, greeting message, and AI persona (e.g. Customer Support, Sales Advisor). For deeper customisation — specific FAQs, product knowledge, or custom flows — upload a document and AIBot answers from it directly.
How does lead capture work?+
AIBot presents a short form (name, email, phone) before or during the conversation. Leads are saved to your dashboard and an email alert is sent to you immediately. No CRM integration is required to start — just a working email address.
What happens when AIBot cannot answer a question?+
AIBot knows its limits. If it's not confident, it tells the customer it will get back to them, then sends you an escalation alert with the full conversation transcript so you can follow up personally.
Is customer data stored securely?+
Yes. All conversations and lead data are stored on servers located within the region and are encrypted at rest and in transit. AIBot is designed with PDPA (Personal Data Protection Act 2010) compliance in mind.
Can the chatbot work with my existing documents and FAQs?+
Yes. Upload a PDF, DOCX, or TXT file — your product catalogue, service guide, or existing FAQ document — and AIBot answers customer questions directly from your content. You can upload multiple documents per account.
Does AIBot work on mobile websites?+
Yes. The widget is fully responsive and tested across iOS Safari, Android Chrome, and major Malaysian browsers. It loads in under 50ms and does not slow down your page speed.
Can I see the conversations my bot has had?+
Yes. Every conversation is logged in your dashboard with timestamps, messages, and the captured lead data (if applicable). You can search and filter by date, outcome, or persona.
See it in action
Try the full AIBot dashboard — chat interface, document upload, lead capture, and widget customisation — right now.